Communication Manager in UX Design

Job description:

For our client from banking industry we are looking for **Communication Manager in UX Design**.
**Responsibilities:**
Communication management and content skills:
* Define a clear communication strategy for clear, consistent, and timely information cross channels.
* Set-up a strategy to gather feedback from product rollouts and convert them into actionable insights.
* Create clear and relevant copy and video clips for the different communication channels.
* Support in the creation of educational material for different user groups.
User experience (UX) designer with strong UX writing skills:
* Improve the user journey (Web & Mobile) for the onboarding and utilization of new tools and way of working for employees, spread out in different countries.
* Writing and editing clear and functional UX writing in English for product onboarding and product features.
* Ensure a data-driven approach to continuously optimize the user journey.
* Conduct user research and end-user tests.
**Description of knowledge and experience:**
* Minimum of 5 years of experience in communication management, UX design, UX writing and copywriting, preferably in multifactor authentication products.
* Strong communication and interpersonal skills.
* Fluent or highly proficient in both spoken and written English
* Proven ability to understand and manage complexity.
* Proven ability to drive change in a distributed set-up and multicultural environment.
* Experience with IT implementations, particularly Windows Hello for Business, is a plus.
* Collaborative, problem-solving, and analytical skills.
Please make sure your CV and motivation text are written in English.
Please note! We offer continuously. That means that we sometimes remove the assignments before deadline. If you are interested we recommend that you apply immediately