Communication Manager with strong UX design-and copywriting experience

Job description:

emagine is looking for a Communication manager with strong UX design-and copywriting experience for a client in the financial sector.
**Communication management and content skills:**
* Define a clear communication strategy for clear, consistent, and timely information cross channels.
* Set-up a strategy to gather feedback from product rollouts and convert them into actionable insights.
* Create clear and relevant copy and video clips for the different communication channels.
* Support in the creation of educational material for different user groups.
**User experience (UX) designer with strong UX writing skills:**
* Improve the user journey (Web & Mobile) for the onboarding and utilization of multifactor authentication products for more than 40 000 users spread out in different countries.
* Writing and editing clear and functional UX writing in English for product onboarding and product features.
* Ensure a data-driven approach to continuously optimize the user journey.
* Conduct user research and end-user tests.
**Key qualifications:**
* Minimum of 5 years of experience in communication management, UX design, UX writing and copywriting, preferably in multifactor authentication products.
* Strong communication and interpersonal skills.
* Fluent or highly proficient in both spoken and written English
* Proven ability to understand and manage complexity.
* Proven ability to drive change in a distributed set-up and multicultural environment.
* Experience with IT implementations, particularly Windows Hello for Business, is a plus.
* Collaborative, problem-solving, and analytical skills.
Start: Snarest
Varighed: 3-6 måneder
Allokering: Fuldtid
Lokation: Storkøbenhavn