Job description:
Are you passionate for customer satisfaction and product improvements? Do you want to take the next step in your career working in global teams, close to customers, markets, different businesses and with product development? We are now looking forward to hire a Product quality leader for a client in the automotive sector. You will join a team within Cab in Gothenburg, Sweden.
As a Product Quality Leader (PQL) you will hold a strategic and important role, as our teams have the overall responsibility for initiating customer related quality improvements and influencing long term projects to deliver the right quality level.
The mission for a PQL is to be part of the team that manages the clients product improvements, and you will lead the work within the issue detection and pre-study areas.
What they basically do is to use several different sources of information to identify which are the issues that are affecting their customers the most. For this purpose, they are more and more utilizing the possibility to retrieve relevant digital vehicle data to map to perform their analysis.
They perform pre-investigations, help to prioritize the improvements and together with a cross functional team, secure that appropriate corrective actions are taken and are effective.
Other responsibilities within the role are:
As a PQL you communicate on product quality and customer satisfaction within the client's GTT, GTO, GTP and to other stakeholders. They work in a dynamic environment, and meet a lot of different functions and departments on a frequent basis.
You will be part of a team that really values collaboration, supporting each other and are highly motivated to make a difference to help the end customer.
Who are you? Are we a perfect match?
You have a good customer and market understanding with great skills of prioritize and address suitable solution activities. A great problem solver experienced in working in projects.
You see yourself as an excellent communicator with presentation skills. You can build your network and know how to use it in an efficient way. A real team player that believes that teamwork builds amazing results! Of course, you’re also able to take own initiatives and make decisions.
You know how to bring facts from data and how to communicate and present information. You are interested in analytics and eager to find trends and relations in different data.
\-University degree in technical area or equivalent experience
\-Several years of automotive industry experience and preferable within cab or chassis systems functionality and components
\-Good knowledge about aftermarket, quality processes and products
\-It’s a plus if you have experience in any of the following systems: JIRA, KOLA, IMPACT, ARGUS, QAST, QRAFT, FQA, EDB, VDB, VDA, LVD
Start: 2024-01-08
End: 2024-12-20
Location: Göteborg
More info tiina.hapuoja@witted.com