Senior Site Reliability Engineer (Remote)
Job description:
### **About Fathom:** We think it’s insane that so many people and businesses rely on notes to remember and share insights from their meetings. Notes are time-consuming and stressful to create while trying to hold a conversation. Even when done well, notes are a poor solution compared to hearing something first-hand. We started Fathom to rid us all of the tyranny of note-taking, and people seem to really love what we've built so far: 🥇 [**#1 Highest Satisfaction Product of 2024 on G2**](https://www.g2.com/best-software-companies/highest-satisfaction) 🔥 [**#1 Rated on G2 with 1,900 - reviews and a perfect 5/5 rating**](https://www.g2.com/products/fathom-2021-09-22/reviews) 🥇 [**#1 Product of the Day and #2 AI Product of the Year**](https://www.producthunt.com/posts/fathom-2) 🚀 **Most installed AI meeting assistant on both the [Zoom](https://marketplace.zoom.us/apps/JgSwuY4ZSGim6_OPRZV0Ig) and [HubSpot](https://app.hubspot.com/ecosystem/20372723/marketplace/apps/sales/sales-enablement/ai-notetaker-by-fathom) marketplaces** 📈 **We’re hitting usage and [revenue records every week](https://drive.google.com/file/d/1W_aQ_E6G9yzCHi3wDWmpq4wRYjqp3tQA/view?usp=sharing)** We're growing incredibly quickly, so we're looking to grow our small but mighty team. ### **Role Overview:** We are looking for an SREr who is passionate about leveraging data and automation to drive a highly dynamic infrastructure. The role is a unique blend of infrastructure and internal tooling to reduce friction at every step of delivering an amazing customer experience. As part of our team, you'll play a pivotal role in scaling our infrastructure, reducing toil through automation, and contributing to our culture of innovation and continuous improvement. ### **What you’ll do:** * By 30 Days: * Use your observability background to help scale our existing tools to new heights as we continue to grow the platform. * Enhance our existing automation for scaling our infrastructure and improve the development experience. * By 90 Days: * Play a key role in continuing to diversify and scale our platform across additional regions. * Evaluate options to replace our existing real-time data pipeline for enhanced multi-regional capabilities. * Provide platform support to all of engineering, using data-driven decision-making. * By 1 Year: * Work with engineering to re-evaluate what observability means for the Fathom platform, and drive improvements to remove friction * Help us design and implement improvements to our elastic multi-regional storage platform. * Drive platform improvements to enhance reliability and efficiency ### **Requirements:** Hard Skills: * Proficiency with Infrastructure as Code / GitOps tooling. * Foundation in Observability best practices and implementation. * Experience in a SaaS or PaaS environment. * Familiarity with our tech stack: Google Compute, Kubernetes, Message Queues, Prometheus, ClickHouse, ArgoCD, Github Actions, Golang. (Ruby / Rails is a bonus) Soft Skills: * Curiosity-driven with a focus on delivering results. * A generalist mindset with the ability to dive deep into a wide range of challenges. * Resilience and an ability to grind through complex problems. * Openness to disagreement and commitment to decisions once made. * Strong collaborative skills, with the ability to explain complex insights in an accessible manner. * Independence in managing one’s workload and priorities. ### **What You'll Get:** * The opportunity to shape the dynamic platform of a growing company. * A role that balances scaling infrastructure, enabling development teams, and internal tooling development * A chance to work with a dynamic and collaborative team. * Competitive compensation and benefits. * A supportive environment that encourages innovation and personal growth. ### **Join Us:** If you're excited to own the data journey at Fathom and contribute to our mission with your analytical expertise, we would love to hear from you. Apply now to become a key player in our data-driven success story.