Technical IT Support Specialist

Job description:

For our client we are looking for a Technical IT Support Specialist.
**Role description and basic requirements:**
* This is a system expert role which will working with technologies such as Python, Shell Scripting, RedHat Linux, AWS, Kubernetes, Gitlab, Jenkins
* The scope is customers in production and also SaaS projects
* This person will join a team of like-minded system experts in a leading edge expanding software company. The team consists of Technical Support Specialists (internally referred to as Service Managers), System Experts and Service Account Managers handling multiple customers globally.
**Basic requirements for the role**
* 6
- years in software development or advanced technical support role
* Expert knowledge of Unix and/or Linux
* Expert knowledge with shell scripting
* Expert knowledge in Python language
* Good knowledge in version control systems such as Git and Mercurial
* Fluency in English language
**Preferred Requirements**
* 8
- years in software development or advanced technical support role
* Experience with Crew products
* Strong programming skills (Java an advantage)
* Strong technical & analytical aptitude
* Messaging systems such as Activemq
**As this is an IT project role, please kindly share additional information on:**
* Participate in operation’s part of implementation projects that will be focused on the SaaS offering including AWS
* Become an authority on several production system installations in terms of managing the technical aspects of the applications.
* Provide advanced technical support for day of operation flight and crew tracking and related products, in relation to the Service Level Agreement(s)
* Assist the client with knowledge injections, proactive problem solving and daily management of the production installation
* Maintain Linux installations on company servers and make recommendations to clients on patches/upgrades
* Work with System requirements with internal and external stakeholders
**Information about product**
It is about the Crew Tracking and OpsControl applications from Boeing that are used to track the crew products of the airlines.
**Technologies used**
Python, Shell Scripting, RedHat Linux, AWS, Kubernetes, Gitlab, Jenkins.
**Work type**
* Work type: hybrid two times a week (Tuesday, Thursday) This is at the hiring team’s discretion and could potentially change in the future.
* Will the worker be on shift 
- No
**Please apply for the assignment via Verama with:**
Updated CV in English
Motivation
Hourly rate
Availability
_Please note! We offer continuously. That means that we sometimes remove the assignments before deadline. If you are interested we recommend that you apply immediately._
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