Job description:
For our client from the energy industry we are looking for an UX/UI Designer and Researcher (f/m/d).
### Background
The Group IT has recently introduced new profiles, namely User eXperience profiles, in the implementation of its projects portfolio to shift from system centric towards user centric paradigm, manage uncertainties of new lines of business, deliver products reaching their target at a lower cost and objectify successes of a product. One of these products concerns the customer's portal for consumer addressing the german grid users. To proceed with the project, they need experienced external support in UX research/design.
### Responsibilities
* Lead UX research activities and document it in the Elia Group Research repository
* Prepare and animate workshops on functional framing, ideation and co-design with business and users, or even on an ad hoc basis for user tests and focus groups
* Collect user needs and feedback throughout the project by implementing appropriate research methods (on-site observations, interviews, user tests, surveys, literature, etc.)
* Create personas through user research and data
* Define the right interaction model and evaluate its success via measurable criteria
* Identify business processes and use cases, define and formalize user journeys or make recommendations for improvement to existing journeys
* Create storyboards, user flows, process flows and site maps to effectively communicate interaction and design ideas
* Using our Figma design system, realize design concepts, wireframes, produce clickable functional prototypes and final UI Design
* Present ideas, concepts and design solutions to various stakeholders
* Collaborate closely with developers during requirements engineering and hand-over
* Communicate design ideas and prototypes to developers
* Actively participate in broader UX Chapter and Product Team activities such as feedback and knowledge sharing sessions to ensure common UX standards
* Project objective of the consultancy to be used: Conduct UX Design and research activities
### Profile
* Excellent with UX/UI design for complex workflows
* Good portfolio of design projects, especially for complex software solutions
* Experience with interaction design and information architecture
* Experience creating wireframes, user flow, prototypes and high-fidelity UI Design
* Attention to details and works delivered in high standard
* Knowledge of HTML/CSS; JavaScript
* Able to write processes, documentation and presentations
* Experience within the energy sector and Familiarity with technical jargon and willingness to work in a technical environment is a big plus.
* Ability to work effectively within a matrix structure
Must have:
* language: German mandatory (native of fluent), as well as professional efficiency in English
* Proven experiences in design thinking in context of agile projects
* Strong practices of qualitative and quantitative research methods
* Experiences in UI designs (Figma) for multiple thin or thick clients (responsive Web, mobile, desktop)